-
1. What can I control in the modes?
Four modes are available in Drybo Plus: Cozy-dry mode, Quick-dry Mode, Cool Mode, and Heat Mode.
You can customize timer/speed/temperature in Cozy-dry and Quick-dry Mode.
You can customize the speed in Cool Mode, and you can customize the speed and temperature in Heat Mode.
2. What sizes of pets can your pet dryer fit?Here are some references which are verified by our R&D Engineers:
- Drybo Plus is suitable for two pets (cats or dogs) with an average of 5.8kg.
- A 9.5kg cat can fit into Drybo Plus.
- An 8kg puppy or small-sized dog can also fit into Drybo Plus, but not for our adult corgi which is around 15kg.
Note: We suggest you measure the length of your puppy first to decide whether the dryer is a good fit since most puppies are not as flexible as cats.
- The capacity for Drybo Plus is 50L or 13 gal
External Dimension:
467*437*436 mm
18.4*17.2*17.1 inches
3. Do you have a larger size?Drybo Plus only comes in one size, and we have told our R&D department. And hopefully, bigger sizes will be launched soon.
4. What is the weight of your pet dryer?The net weight for Drybo Plus is 8.8kg or 19.4 lbs and the gross weight is around 23.8lbs/ 10.8kg.
5. Can I fully dry my pet using Drybo Plus?A big yes! Drybo Plus's airflow comes from the bottom to maximize drying performance, which the heat flows effectively dry hard-to-reach areas in pets.
6. How long will it take to dry my pet?The specific drying time might vary depending on the breed and weight. In most cases, Drybo Plus can fully dry one pet within 45 minutes under the strongest quick-drying mode. The default timer for quick-dry mode is 60 mins, cozy-dry mode is 120 mins. You can set the timer according to your needs in the setting or on your app. We recommend you always start with a towel dry to get most of the moisture off just like what we do after a shower, and your paw friend can spend less time on drying.
7. Will it be too hot for my pet?The answer is no. The highest temperature that can be set is 40 ℃/104 ℉, which is just slightly higher than normal body temperature of 101.0°F to 102.5°F (38.3°C to 39.2°C) for cats and dogs. You can customize the precise temperature (From 16°C to 40°C/ 60°F to 104°F) using the LCD panel or the app we developed. Drybo Plus also has six sets of thermal and electric sensors coupled with our temperature-regulation technology to make the cabin safe and comfy for pets to dry. We always recommend pet parents start with a Lower Speed and a Lower Temperature to give your pet some time to get used to it and level up later step by step.
8. Will cats freak out when using it?It does take time and patience for your fluffy to develop a sense of security towards new things. That is why we make Drybo Plus a safe and enclosed hideaway and equip it with a calming diffuser to reduce your fur kid's anxiety effectively. Pet parents can always start at the lowest speed and a lower temperature to soothe the disconcerting anxiety after a shower.
9. Does it fit two cats?Yes, Drybo Plus is suitable for two cats weighing an average of 12 lbs(5.4kg).
10. What is the power consumption?The maximum power of Drybo Plus is 900W, which is about 0.35 kilowatt-hour when drying a pet in normal use. In fan mode, it costs about 0.3 kWh (maximum speed), warmer mode costs about 2 kWh a day when the room temperature is low.
-
Thank you for shopping at Homerunpet.us.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
We want you to enjoy your new purchase. If, for any reason, You are not completely satisfied with a purchase , we invite you to review our policy on refunds and returns.You can always contact us for any return question at contact@homerunpet.com.
-CANCELLATION
We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get a full refund. We cannot cancel the order if the product is already shipped out.
-EXCHANGES
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
-RETURNS
We accept return of products. Customers have the right to apply for a return within 30 days after the receipt of the product.To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. All accessories originally included with your purchase must be included with your return. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.Customers will only be charged once at most for shipping costs (this includes returns); No restocking fee to be charged to the consumers for the return of a product.Please contact our Customer service at contact@homerunpet.com to get instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
-REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
-
